Accesibilty

Accessibility Statement for:

www.habitattenerife.es

This Accessibility Statement applies to the website https://habitattenerife.es/ (hereinafter, the Website), owned by Luisa Gastón Morales, with NIF [Tax ID] 78704158- K and registered address at Calle Balboa, 1. Port. B. Aldea Tamarindos. Vivienda 21. Radazul Alto.

Commitment to Accessibility

The Website has been developed with the objective of providing an accessible experience for everyone, including individuals with disabilities, allowing for access, navigation, and understanding of the content under equal conditions for all people, regardless of their abilities or assistive technologies.

Digital accessibility is a key part of our usability and customer service policy, with special attention given to people with visual, motor, auditory, or cognitive disabilities.

The objective is to comply with the accessibility criteria defined by the Web Content Accessibility Guidelines (WCAG 2.1) Level AA, recommended as the technical reference standard for web accessibility.

Relevant Regulations and Standards

This statement has been prepared taking into account the applicable legislation in Spain and the European Union regarding digital accessibility, including:

Law 11/2023, on digital accessibility, which incorporates Directive (EU) 2019/882 on the accessibility of digital products and services.
Five days
Directive (EU) 2016/2102 and its transposition into Spanish law through Royal Decree 1112/2018, on accessibility of websites and mobile applications. icac.gob.es
The Web Content Accessibility Guidelines (WCAG 2.1) Level AA of the W3C.

Compliance Status

This website is partially compliant with the accessibility requirements established by WCAG 2.1 level AA.
Most of the content and features are accessible, although there may be some elements that do not fully comply with all technical criteria, especially regarding:
Downloadable documents in PDF format, which might not be fully adapted for screen readers.
External links (email, phone call, or WhatsApp) whose behavior depends on third-party applications or devices.
These potential limitations do not prevent general access to the website content and will be taken into account for future improvements.

Accessible Content and Features

The website incorporates, among others, the following accessibility measures:
Clear structure and simple navigation between sections: home, types of insurance, assistance, about me, and contact.
Use of legible text and adequate contrast between text and background.
Keyboard-compatible navigation.
Clearly identifiable links for contact via email, phone call, and WhatsApp.
Content without automatic audio or video playback.

How to Report Accessibility Issues

If you detect any difficulty accessing the website's content or wish to request information in a more accessible format, you may get in touch through the following means:

Mail: habitattenerife2015@gmail.com

Phone number: +34 691 238 604

Communications regarding accessibility will be addressed within a reasonable timeframe and will be used as a basis to improve the experience for all users.

Verification Methods Used

The accessibility of the website has been partially evaluated through:

Tests with automatic color contrast and WCAG structure validators.
Manual review of keyboard navigation.
Basic check of ARIA labels and alternative text for images.
These actions will be reviewed and updated periodically as part of a process of continuous improvement.